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Terms and Conditions of Booking and Hire


1. Your Booking.

You can book [reserve] the properties and take up the advertised offers if the applicable property is still available at the time the booking is made. The party leader must be at least 21 years of age and booking [the reservation] is made as a consumer and agree that no liability can be accepted by the owner or its agents for any expenses, costs, losses or other sums of any description which relate to any business or commercial activity, howsoever suffered or incurred by you. When the owner or its agents issue a written confirmation to you, this signifies that the owner has entered into a contract with you, which is subject to these conditions. The Owner or its agents has the right to refuse any booking prior to the issue of your written confirmation. When you receive your confirmation, the details must be carefully checked. If anything is incorrect you should inform the owner or its agents immediately.

2. Paying for your property.

When you book your property you will be required to pay the amount due by credit card using our online reservation system. Your reservation is then confirmed in real time. Your credit card will only be charged 50% of the rental amount as a deposit and the balance of 50% of the rental amount will automatically be debited to the same credit card 6 weeks prior to the commencement of your holiday. Note: Short stay rentals of up to 6 nights are subject to sales tax at the prevailing rate.

3. Cancellation or changes to your booking by the owner or its agents.

Neither the owner nor its agents expect to make any changes to your booking [reservation] , but occasionally problems occur and bookings [reservations] have to be changed or cancelled. If this does happen, the owner or its agents will contact the party leader by telephone, e-mail or letter to advise of any such changes or cancellation. In the event of cancellation, you will receive a full refund. Whilst every endeavor will be made by the owner or its agents to secure for you alternative accommodation, the owner's and agent's liability will be wholly restricted to $100.00 in full and final settlement of such an eventuality.
4. Circumstances beyond the control of the owner or its agents. (Force Majeure)
Except where otherwise expressly stated in these conditions, the owner or its agents shall not be liable, jointly or individually, for any changes, cancellations, effects on your holiday, loss or damage suffered by you or for any failure by the owner or its agents to perform or properly perform any of their respective obligations to you which is due to any events or circumstances beyond the reasonable control of either the owner or its agents referred to as "Force Majeure" in these conditions. By way of example only this includes, fire, flood, exceptional weather conditions, epidemics, destruction, or damage of the property by any cause other then negligence by the owner or its agents. No compensation, expenses or costs of any description will be payable in such circumstances by the owner or its agents to you in the event of "Force Majeure"

5. Advertised Details

Whilst every effort is made to ensure that all advertising and published information and other material, prices, description etc is accurate, typing and printing errors can sometimes occur. You must therefore ensure that you check all details with the owner or its agents at the time of booking and again on arrival.

6. Agricultural Lands

It is the policy of New York State and the Town of Geneva to conserve, protect and encourage the development and improvement of agricultural land for the production of food and other products and also for its natural and ecological value. This notice is to inform you that the property you are renting lies in an agricultural area and that farming activities occur within the district. Such farming activities may include, but not be limited to activities that cause noise, dust and odor.

7. Liability and Indemnity

You acknowledge that the use of the properties without continuous on- site owner supervision presents inherent risks. You agree to provide supervision for all members of your group, including without limitation minors in your group and minors who might be guests or invitees, and to take due care to assure that the premises and the personal property used in connection therewith are occupied and used in a safe and careful manor. The owner and its agents shall have no liability for any death or personal injury except to the extent caused by the owner's or its agent's gross negligence. You must take all necessary steps to safeguard your property. No liability is accepted by the owner or its agents in respect to damage, loss or theft of such personal property except to the extent caused by the owner's or its agent's gross negligence. You hereby release and indemnify and hold the owner and its agents harmless from any claim or expense in connection with injury or death of any member or your party or any guest or invitee of yours, except to the extent caused by the owner's or its agent's gross negligence. The parking of any vehicle on the property is strictly at the vehicle owner's risk. No liability or responsibility for any theft or damage to any vehicle whilst parked on the owner's private property will be accepted by the owner or its insurers.

8. If you change or cancel your booking

If you want to change or cancel your booking once the confirmation has been made, you must contact the owner or its agents immediately you become aware of the need to do so. Any change to your booking can only be made with the express written consent of the owner or its agents any they are under no obligation to accept such changes or cancellation once the original booking has been confirmed. Any changes can only be made in any event, "Subject to availability". In the event of cancellation of a booking, a refund of any monies paid can only be made providing the owner or its agents are able to secure another booking for the property from another customer.  Important Notice: The owners or their agents will not accept the cancellation or curtailment of the paid rental after the guests have checked in.  However, in the event of a  bereavement or verifiable medical emergency of a close family member, the owner or its agents may consider the issuance of a "rain Check" redeemable against a future reservation taken within 12 months from the date of the original booking. We highly recommend therefore that you consider taking out suitable vacation/trip/cancellation insurance accordingly.

9. Your property

You can arrive at your property after 15.00 hrs on the start date of your holiday rental and must leave by 11.00 hrs on the date of departure. Alternative arrangements can only be made with the owners or its agents by telephoning the number given on your booking confirmation. Throughout your stay you and all members of your holiday rental party agree both to keep clean and tidy the property, its private garden, patio and barbeque area, and to leave the property in a similar condition as you found it upon your arrival. You and all your holiday rental party further agree not to use the property for any commercial purposes, including, without limitation assigning or subletting it. Use of the property is as a holiday residence only and not a permanent residence and you must not permit or allow any person or otherwise allow anyone to occupy it who has not previously been accepted by the owner or its agents.
You are wholly responsible to the owner or its agents for the actual costs of any damage or breakages along with any costs that may result which are caused by you and/or any of your holiday rental party, and the owner or its agents can require payment from you to recover any such costs. The owners or its agents are also entitled at their sole discretion to require that you pay a security deposit prior to your occupying the property on arrival, should they have any concerns in this regard. The owner or its agents are also entitled at their sole discretion to refuse to hand over to you or repossess the property in its entirety including but not limited to all fixtures and fittings, furnishing and decorations if the owner or its agents believe that any damage is likely to be caused or has been caused by you or any members of your holiday rental party, including the failure to maintain the property in a clean and tidy condition throughout your stay.
These circumstances will be treated as a cancellation by you. No refund of any monies you have paid in respect of your booking will be made and neither the owner or its agents will have any liability whatsoever to you as a result of this situation arising (Including for example any costs or expenses you incur due to not being able to occupy the property, such as your incurring the cost of securing an alternative property/accommodation. In this situation, neither the owner nor its agents are under any obligation to find alternative accommodation for you.
You must under no circumstances allow or permit more than 8 people to occupy the property, neither can you significantly change the composition of the holiday rental party during your occupation of the property, nor can you take your pet into the property unless this has been arranged in advance and accepted in writing on the booking form by the owners or its agents. You must under no circumstances allow or permit any parking of any vehicle in excess of two (2) motor vehicles (parked in allocated parking spaces) at the property between the hours 23.00 hrs - 08.00 hrs without the written permission of the owner or its agents furthermore, you must under no circumstances allow or permit to cause any noise, nuisance or annoyance to the owners, its agents or occupiers of any adjoining property at any time. More specifically to this condition, you must under no circumstances allow or permit any parties or gatherings of any nature or between the hours 23.00 hrs - 08.00 hrs without the written permission of the owner or its agents.
You must allow the owner or its agents or any representative, Including workman or prospective tenants (accompanied by the owner or its agents) access to the property at any reasonable time during your occupation of the property and in cases of emergency the owner or its agents (Including workman) may enter the property without giving you prior notice.

Smoking.

The property is a no smoking property and you may only smoke outside of the property. You must ensure that all cigarette ends are properly disposed of. A cleaning fee of $100 will be charged to your credit card to cover the removal of tobacco smells or stains etc from the furnishings if it is subsequently discovered that smoking has taken place within the property during your stay at the property.

10. Pets

All pets must be supervised by their owners and leashed when the owners see other unfamiliar dogs around the property.
Pet owners are responsible for cleaning up after their dog has toileted.
Pets are not allowed on furniture at any time. Any evidence of pets on furniture may incur extra cleaning fees.
All pets must be up to date on rabies vaccinations and all other vaccinations. Heartworm preventative is highly recommended. A copy of the rabies vaccination certificate or copy of your pets vaccination record issued by your vet must be supplied prior to your arrival by mail, fax or e-mail or can also be presented at check in.
All pets are to be treated with Advantage or similar topical flea and tick repellent three (3) days prior to arrival. Fleas and ticks are very rampant in rural areas and can cause harmful/fatal illness to humans and pets. All items above are the sole responsibility of the pet owner.
The property owners assume no responsibility for illness or injury that may incur to pets while on the premises.
“Vicious or Dangerous Dogs” trained for dog fighting or with any tendency or disposition to attack any dog other domestic animals or humans without provocation, are not permitted at any time as well as any dogs that continually bark when left alone.

11 . Complaints

Every effort has been made to ensure that you have an enjoyable and memorable holiday and this agreement has been made to protect your peaceful occupancy of the property during your holiday stay. If, however, you have any cause for the complaint, the owner or its agents are anxious that remedial action is taken as soon as possible. It is essential that you contact the owners or its agents immediately if any problem arises so that it can speedily be resolved.

12. Right or Tenure

Nothing in this agreement gives right or effect to the hirer under any protection from eviction laws. Occupancy the purpose of which is to give the tenant [the renter the] right to occupy the property for a holiday IS NOT an "assured tenancy" [does not constitute a landlord/tenant relationship] within the meaning of the law.

13. Customers Details

For the purpose of data protection, the owners or its agents are sole data controllers of all personal date provided by its customers and prospective customers and are not disclosed to any third party EVER. If you at any time in the future you wish to be removed from our database, please write to the address given on the booking confirmation and this will be carried out within 72 hours.

14. Law

The contract between you and the owner or its representative is subject to the Laws of New York State. It is agreed that any dispute will be dealt with by the courts In New York State unless otherwise agreed in writing before the booking confirmation is concluded.

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